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Is Your Income Dwindling?
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With statistics such as 80% of medical practices are stolen from by their employees, have you checked to see if your income has started decreasing? Not necessarily will the decrease be by a huge amount, but any amount is dangerous. Employees, just like physicians, can be disgruntled, unhappy, having issues at home. All of these attributes, and more, can make …
Read MoreThe Third Deadly Sin for Medical Practices
I would like to discuss what I believe is the third deadly sin for medical practices. That sin is lack of front desk staff training. This actually encompasses two areas. The first area of importance, and I believe the most important, is teaching the front desk staff how to act. Be polite, smile, don’t be distracted when dealing with patients… …
Read MoreLack of Modifiers Can Cost You More Than You Think!
We have come across some offices that are not using modifiers and/or are not using them correctly. Exactly what effect does this have on your practice? -Less cash flow -Angry patients with a higher balance to self pay -Incorrect use of modifiers = incorrect coding = unhappy insurance companies/government Those are three very serious issues! For example, modifier 33 is …
Read MoreThe Second Deadly Sin for Medical Practices
A while ago I started a series of blogs that I have personally entitled the 7 Deadly Sins of practice management. Today, I’d like to talk about the second deadly sin: Bad Customer Service. In the old days of medicine, people had to go to the doctor and really didn’t have that much choice as to who they would see. …
Read More7 Tips for the Front Desk to Increase Medical Office Revenue
Here are seven quick tips that each front office person of a medical practice needs to address: 1. Smile, don’t be in such a hurry or so jammed with work that you can’t afford to smile! 2. Send out new insurance and demographic forms (hopefully electronically) to patients who have appointments in the next week. This cuts down on waiting …
Read MoreGood News and Bad News on Medicare Reimbursement
The U. S. House and the U. S. Senate have passed a bill to stop the SGR reduction of 27% that was scheduled to go into effect on March 1. As you have probably surmised, this is only good until 12/31/2012. This means, we get to go through this whole “trying to fix the SGR” process… AGAIN…. At the end …
Read MoreThe transition to 5010… is it smooth for you?
TO QUOTE SARAH PALIN: “HOW’S THAT HOPE-Y CHANGE-Y THING WORKING FOR YA?” So, we’ve been through the initial 5010 transition and I am very happy to report we are submitting successfully to all insurances and receiving all electronic postings. We also managed to do this with no hitches!!! I would like to thank my EDI staff who worked with …
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